Shipping and payment terms

Shipping conditions

The delivery of our goods is carried out worldwide with DHL.
For the shipping inside of Germany the following costs are incurred: Per package 3.90 € net and per pallet 39.00 € net. 
The shipping costs for the delivery outside of Germany will be calculated individually according to the countries and the volume depending on the effort and volume. 

For more detailed information, please get in touch with your personal contact person or contact us by phone +49-2351-66887-0 or e-mail under info@2direct.de

Delivery times

As a rule, the goods are delivered in Germany within 3 working days after order confirmation.
For deliveries abroad, the delivery time must be agreed with your personal contact person.

Special cases:
If you have ordered articles, which are not instantly available, the remaining articles are usually delivered immediately.
In case of a self pickup we are entitled to cancel the order, if the articles have not been collected within 14 days after our notice for a pickup.
Should an article be no longer available for various reasons in the meantime, we will inform you and the sales contract will not be concluded.

An express delivery is generally possible. However, the order would have to be received by telephone by 14:00 at the latest and cannot be placed via the website.

Terms of payment

As a new customer we deliver within Germany by advance payment or on account (creditworthiness assumed) with a payment term of 30 days net.

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